Frequently Asked Questions

The public downloads are the Company Profile and Custom Cable RFQ Form. For a specific model, send the part number, drawing revision, connector references, and required document type; applicable datasheets or project documents are confirmed during review.

MOQ depends on connector setup, material availability, tooling, and project complexity. Sample and production quantities are reviewed separately and confirmed in the quotation.

EDPcable operates within the scope of its ISO 9001-certified quality management system. RoHS or REACH status is confirmed against the applicable part number, BOM, material declaration, requested substance-list version, and target market; the agreed project documents remain controlling.

Sample and production timing is quoted after requirements, material status, tooling needs, quantity, and inspection scope are reviewed. The quotation and order acknowledgement provide the controlling schedule; rush feasibility is assessed before commitment.

Submit the target part number or drawing, application, quantity, and validation needs. Sample price, freight, timing, and inspection scope are confirmed in the quotation after feasibility and material review.

Warranty coverage, duration, exclusions, and remedy follow the quotation, order terms, and applicable quality agreement. Submit the purchase order, part number, lot, failure evidence, and use conditions so the support team can confirm the review and RMA path.